For nearly every single person we interact with, there is a single shared common goal – to live a great life. The pursuit of happiness is something that all people are on a journey towards. While there are billions of different ways to define an amazing life, there are common threads that will help everyone see progress. It is progress we seek daily, as opposed to a constant comparison to perfection, which will leave us disappointed constantly.
1. Building Rapport
Creating a personal relationship (CPR) is crucial when you are developing a foundation for a business relationship, and it is just as important in your personal life. People do business with those that they trust and like, and that’s how personal relationships work too.
No one would ever say they don’t trust their best friend, right?!?!
How we find common ground, share our goals and find ways to enjoy the ride together in life is no different that the interaction we use in the sales industry to build relationships with customers or prospects.
2. Active Listening
We know that people who are successful in the sales industry tend to be stereotyped as loud and somewhat ‘in your face’, but for those who have longevity in the industry and success building business and leading teams, that generalization is quite inaccurate.
Strong salespeople tend to be amazing listeners.
They do speak – but with the intent to ask the right questions and get customers to tell you want they want. This works in interpersonal relationships as well – where getting someone to talk about their favorite subject – themselves – makes you their new best friend!
3. Handling Objections